Staffing is broken.
Most of the time you're spending too much on excess staff.
Having the right number of staff in your business is almost impossible. You spend too much money when it's quiet.
You're understaffed when you need staff most.
When it rains, it pours. Every business has those few hours when footfall is through the roof, and average spend falls.
Staffing mismatches lead to poor service.
Understaffing causes poor service. Those times when your business is meant to be thriving end up in bad reviews.
Large rosters make staffing a serious headache.
Planning that monthly rota can be a headache. Why not bring in a university student to help?